Dorset County Golf Union
World Handicap System Update 26 Nov
Following the introduction of the World Handicap System (WHS) on 2 November, England Golf can now provide a comprehensive round-up of key technical questions arising from the transition to the WHS.
Firstly, thank you for your feedback which has been very helpful in identifying issues that require attention and areas of improvement.
The positive news is that many questions have already been answered and fixes put in place where required. In all other cases, solutions have been identified, are being developed and work remains ongoing to clear up any backlog.
At England Golf we have a dedicated team working on the elements of the system that still require attention and your ongoing patience and understanding of this is greatly appreciated.
Also, as part of this update, we are also able to re-share resources that have previously been sent to all golf clubs.
These simple-to-use assets were initially provided to all clubs ahead of the WHS launch date and remain available in order to continue the education programme for committees, staff and members on the new handicapping system.
To put the launch of the WHS into clear perspective, this has been the biggest single change to national handicapping since its introduction in 1911.
Over 15 million scores from 600,000 golfers dating back to January 2018 have been transferred from the old CONGU/CDH system to the England Golf WHS platform.
This is all of the data previously transferred from golf clubs to the old CONGU/CDH system.
With such a massive transfer of data there were bound to be teething problems. Many of these challenges could only be addressed once the system went live.
With the ongoing co-operation of clubs and counties, we continue to make good progress with a system that was always going to require time to bed in. Regular updates will be issued to clubs and information sessions held with county colleagues.
ANSWERS TO YOUR KEY QUESTIONS
MISSING SCORES
Members may have noticed that not all scores present on their club record have transferred to the WHS platform. Only scores previously transferred by clubs/ISVs to the old CONGU/CDH system have been transferred across. Where such an issue is flagged by a member, clubs have the ability to manually enter these scores on the WHS platform.
MISSING PLAYERS
If a member does not appear on the new WHS system, this is caused by the status of that individual on the old CONGU/CDH system when details were transferred across.
There are several ways to check for a solution and update the system:
Clubs should first check the list of resigned players. If player is listed, reinstate.
Under ‘Add new members’, input a member’s ID/CDH number and begin a search. If found, add as a member.
If not found, complete member’s details and a list of possible matches will appear. If a member’s ID/CDH number is shown, merge record and player will be added with previous CDH number.
If a member is still not visible on the system, please contact whs.support@englandgolf.org
COUNTY DETAILS
On the ‘My England Golf’ platform and app, some members may have noticed the wrong county assigned to their account. This is as a result of data in the field being incorrectly read and this issue has now been resolved.
TEE MAPPING
Where tees do not map to the correct WHS rating, due to data from the old CDH system not matching correctly to data inputted by clubs onto the WHS platform, England Golf will carry out a manual correction on the WHS platform as clubs report this issue.
PENDING SCORES
You may have noticed that some scores within a member’s playing record are showing as pending. This is linked to the issue identified with the mapping of tees. Therefore, once tees are corrected on the WHS platform, the pending status will be removed.
In addition, clubs may also be interested to read on the following topics:
TOURNAMENT SCORES
Players may see tournament scores in their records run by organisations such as counties, England Golf or other event providers. Due to the way these scores were stored in the old CONGU/CDH system, they have been transferred over with a standard Slope Rating of 125 and the Course Rating that equates to the Competition Scratch Score (CSS) of the day.
In most cases it is not possible to identify the course/tee used in the competition and to ensure consistency and fairness to all players who took part, we have applied a standard rating value. These historical scores should remain unchanged.
HISTORICAL 9-HOLE SCORES
9-hole scores played under the previous CONGU system were recorded against 18-hole Standard Scratch Scores (SSS) with an adjusted 18-hole Gross Differential. In order to ensure these scores have been included as part of the WHS, they have been recorded against an 18-hole Course and Slope Rating. This process has been applied consistently against all players and only affects historical scores.
NO RETURNS
These were scores returned under the previous CONGU system where a gross differential was not and could not be calculated. These have been left out of a member’s WHS record as an adjusted gross score could not be carried over to the WHS Platform.
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